Five questions to ask when hiring a residential roofing contractor

When selecting a residential roofing company, it is important to meet with them and get a written bid for your residential roof repair. Before meeting with the residential roofing company you should look at their website and form a list of questions to ask. Here are some important questions to get you started:

1.       What type of roofing do you normally do?

This is an important question to ask because not all residential roofing companies work with all kinds of roofing. You want to choose a residential roofing company that has experience repairing or replacing a roof similar to yours. Most companies will have a project portfolio with pictures of previously completed projects. If they have a portfolio, browse it and look for projects similar to yours.

2.       Do you have references from previous jobs?

Most companies will be able to give you three to five people to contact who will give you a review on the company; however, often times these references are scripted. A reliable roofer will have a long list of people they have worked with in the past that you can pick from and reach out to for a reference. When you speak with the references ask them questions about the quality of the work. Ask if they had any problems and if so, how the contractor resolved them. This will give you a good idea of what working with this residential roofing contractor will be like. Some companies may even give you an address so that you can drive by and inspect the work on your own.

3.       Is there a warranty on the service or product?

Manufacturers of roofing materials warranty their products and certify contractors to install them. Most of these contractors will also offer a warranty on their installation. Ask if your residential roofing contractor offers a warranty and if so what is included in the warranty as well as how long it will last.

4.       Do you have insurance?

Your residential roofing contractor should have liability insurance. To protect yourself request to see documentation of the companies insurance. This insurance should also cover any damage to your home that may occur during the roof installation.

5.       Does your company work with insurance companies?

If you need to make a claim for roof damage make sure the residential roofing contractor you are working with knows how to deal with insurance companies. There are many advantages in working with a contractor who has this experience, including assisting you in getting a fair estimate, working through a denied claim, identifying a low settlement and pointing out discrepancies on the roof damage.

What are some other questions you have asked of a residential roofing contractor? Share with us below.

If you are in the market for a residential roof repair call our experts at Centennial at 972-223-1765 or fill out the form below, and we will answer all of your questions.

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